KBR Estates Assurance Manager in ENG, United Kingdom

Title: Estates Assurance Manager

Location: GB-ENG-Swindon

Job Number: 1075480

KBR has developed and implemented an innovative, cost effective solution for the management of FM services across a wide range of service lines. The FM Integrator concept is an integrated approach for the Management of FM services which is an evolving model in the FM market. As part of the ongoing growth of its Facilities Management business, KBR is actively recruiting to expand its FM Management team to manage current and future public sector facilities management Integrator contracts.

Experience and Skills:

Experience of managing Maintenance programmes within commercial or government asset portfolios

Experience / knowledge of creating and implementing Estate and Asset Strategies

Experience / knowledge of Building Management Systems and strategies to use BMS in the built environment.

Experience in planning programmes of work for maintenance, lifecycle and change

Experience in project handover’s / Soft Landings

Experience with or good understanding of ISO55001

Experience of Building Information Management (BIM) and Asset Management systems

Knowledge of new technologies including utilising the Internet of Things in the FM arena

Knowledge of Space Utilisation

Proven track record in the management of Asset data bases and CAFM Systems

Good leadership and interpersonal skills

Experience of managing Health, Safety and Environment management systems

Commercially aware with good negotiating skills

Excellent client facing skills with the confidence to deal with people at all levels

Ability to lead, inspire and motivate a team to meet objectives

Capable of working independently and collaboratively as part of a wider team

Good communication, numeracy and presentation skills

Proven ability to deal with change

Excellent written communication skills including report writing

A good working knowledge of Microsoft Word, Project, Excel and PowerPoint

Proven financial and commercial awareness

Be able to successfully manage time, plans and other related tasks

Be able to continuously meet targets and surpass expectations

An eye for detail and technically minded

Proven history of delivering FM operations to budget/time, and delivering measurable and sustainable savings across multiple Facilities Management categories in a complex real estate environment.

Proven experience in of working in Facilities Management in the Public Sector.

Previous experience of managing an operational facilities supply chain function

Proven success in driving value for money and quality improvements through the supply chain

Strong stakeholder management and engagement skills with the ability to communicate at all levels of an organisation, delivered through a client facing role.

An effective time manager with the ability to multi-task.

Team player, able to work on own initiative.

Approachable individual with a professional manner

Methodical in approach to tasks

Self-motivated

PC literate with PowerPoint, Excel and Word skills

Full security clearance, or be in a position to obtain security clearance

The Estates Assurance Manager is responsible for overseeing all elements of Hard & Soft FM and Asset Management services to the various customers within the contract. The role is responsible for:

Overall responsibility for the strategic and daily management of the Engineering and Hard & Soft Facilities Management including

soft service schedules, building fabric, hard services, BMS, Asset management strategy,

Review existing services, capital plans, specifications, processes, and productivity levels, to secure and increase the efficient use of resources / generation of savings as well as ensuring they are aligned with the client’s FM strategy.

Performance analysis of assets and review of cost of planned versus reactive maintenance, space optimisation and benchmarking internally and externally

Reviewing and managing maintenance strategies to M&E plant & equipment

Acceptance into service of new and refurbished Assets including use of Government Soft Landings (BSRIA)

Understanding NEC 3 and its requirements

Review soft service schedules and specifications aligned to BICSc standards issue 3.

Production of business cases and investment proposals including providing the necessary technical and pricing information to support the Commercial Manager in implementing the change process

Provide technical advice to client, suppliers and KBR staff, whilst ensuring all engineering related matters noted are closed in a structured and timely manner.

Review and assessment of latest technology to support the maintenance and investment strategy

Management of business processes and their operation

Responsible for ensuring PPM, Legislative and Statutory compliance

Managing the different maintenance obligations for leased assets and disposals

Manage and maintain the Estate Team’s technical library

Oversee the development of staff to enhance the performance and capability of staff

Ensure compliance with KBR’s management procedures and processes.

Provide concise reports to the client on all Asset and Maintenance issues

Identify and carry out option appraisals on under-performing properties and analyse spend data on all maintenance cycles to continually improve processes.

Regular monitoring of Supplier performance against the applicable benchmarked criteria and KPIs

Working with Suppliers to identify actions to address areas of poor performance, ensuring actions are logged on to SharePoint and monitoring their effective implementation

Identify positive / negative trends in performance and continuous improvement opportunities to reduce cost, improve quality and performance and take proactive corrective action where necessary

Ensure Supplier service level agreements are in place and reviewed and updated on a monthly basis

Ensuring that all of the FM Supply Chain are compliant within the scope of the contract

Address statutory compliance obligations and in particularly health & safety obligations to minimise the risk of failure

Ensure compliance with any applicable KBR or client procedures e.g. the audit and verification process, security and access requirements etc.

Provide market leading advice to customers to identify opportunities for innovation, improvement and cost reduction

Provide feedback on handover documents (Operation and Maintenance manuals, Asset Registers, Planned Maintenance Schedules etc).

Competencies:

Leadership – sees the bigger picture/interpret strategy, leads by example, motivates others, makes decisions, initiates action, takes responsibility

Communication and influencing – establishes communication channels, actively listens, clarifies, gives/seeks feedback, clear and concise, persuasive/negotiates with others

People Management – fosters team/individual performance, achieves results, sets targets and reviews against them, leads, motivates and empowers others, deals with issues, coaches and encourages others

Organisational skills – plans well in advance, sets clear objectives, manages time/delegates, reviews progress against plan, ensures sufficient resources, encourages improvements,

Commercial and Financial awareness – effective financial management, maximises use of resources, identifies business opportunities

Results orientation – satisfies internal/external customers, effective performance management, addresses cross functional issues and technical issues, knowledge of systems and processes

Interpersonal skills – builds positive relationships, demonstrates emotionally stability, confident in own ability, approachable to all staff, shows respect and tolerance

Values – lives and endorses the company values

Qualifications:

Essential:

An industry recognised FM qualification within the built environment. ( HNC, HND or equivalent vocational qualification)

Member of a Facilities Management related professional body (e.g. BIFM / RICS)

Health and Safety training i.e. IOSH Managing Safely, CITB SMSTS or CSCS or equivalent

Hold, have held or eligible to apply for security clearance

Experience of managing hard & soft services and asset management across a national multi-service, multi-site, Facilities Management contract(s).

Desirable:

Experience of managing hard FM services and Soft FM services across a multi-service, multi-site, nationwide

Facilities Management contract including the Greater London area

Membership of related professional bodies such as CIBSE

IET, CEng, CBIFM, or equivalent technical accreditation / membership.

Job: Facility Operations