KBR Estates Assurance Manager in ENG, United Kingdom
Title: Estates Assurance Manager
Job Number: 1075480
KBR has developed and implemented an innovative, cost effective solution for the management of FM services across a wide range of service lines. The FM Integrator concept is an integrated approach for the Management of FM services which is an evolving model in the FM market. As part of the ongoing growth of its Facilities Management business, KBR is actively recruiting to expand its FM Management team to manage current and future public sector facilities management Integrator contracts.
Experience and Skills:
Experience of managing Maintenance programmes within commercial or government asset portfolios
Experience / knowledge of creating and implementing Estate and Asset Strategies
Experience / knowledge of Building Management Systems and strategies to use BMS in the built environment.
Experience in planning programmes of work for maintenance, lifecycle and change
Experience in project handover’s / Soft Landings
Experience with or good understanding of ISO55001
Experience of Building Information Management (BIM) and Asset Management systems
Knowledge of new technologies including utilising the Internet of Things in the FM arena
Knowledge of Space Utilisation
Proven track record in the management of Asset data bases and CAFM Systems
Good leadership and interpersonal skills
Experience of managing Health, Safety and Environment management systems
Commercially aware with good negotiating skills
Excellent client facing skills with the confidence to deal with people at all levels
Ability to lead, inspire and motivate a team to meet objectives
Capable of working independently and collaboratively as part of a wider team
Good communication, numeracy and presentation skills
Proven ability to deal with change
Excellent written communication skills including report writing
A good working knowledge of Microsoft Word, Project, Excel and PowerPoint
Proven financial and commercial awareness
Be able to successfully manage time, plans and other related tasks
Be able to continuously meet targets and surpass expectations
An eye for detail and technically minded
Proven history of delivering FM operations to budget/time, and delivering measurable and sustainable savings across multiple Facilities Management categories in a complex real estate environment.
Proven experience in of working in Facilities Management in the Public Sector.
Previous experience of managing an operational facilities supply chain function
Proven success in driving value for money and quality improvements through the supply chain
Strong stakeholder management and engagement skills with the ability to communicate at all levels of an organisation, delivered through a client facing role.
An effective time manager with the ability to multi-task.
Team player, able to work on own initiative.
Approachable individual with a professional manner
Methodical in approach to tasks
PC literate with PowerPoint, Excel and Word skills
Full security clearance, or be in a position to obtain security clearance
The Estates Assurance Manager is responsible for overseeing all elements of Hard & Soft FM and Asset Management services to the various customers within the contract. The role is responsible for:
Overall responsibility for the strategic and daily management of the Engineering and Hard & Soft Facilities Management including
soft service schedules, building fabric, hard services, BMS, Asset management strategy,
Review existing services, capital plans, specifications, processes, and productivity levels, to secure and increase the efficient use of resources / generation of savings as well as ensuring they are aligned with the client’s FM strategy.
Performance analysis of assets and review of cost of planned versus reactive maintenance, space optimisation and benchmarking internally and externally
Reviewing and managing maintenance strategies to M&E plant & equipment
Acceptance into service of new and refurbished Assets including use of Government Soft Landings (BSRIA)
Understanding NEC 3 and its requirements
Review soft service schedules and specifications aligned to BICSc standards issue 3.
Production of business cases and investment proposals including providing the necessary technical and pricing information to support the Commercial Manager in implementing the change process
Provide technical advice to client, suppliers and KBR staff, whilst ensuring all engineering related matters noted are closed in a structured and timely manner.
Review and assessment of latest technology to support the maintenance and investment strategy
Management of business processes and their operation
Responsible for ensuring PPM, Legislative and Statutory compliance
Managing the different maintenance obligations for leased assets and disposals
Manage and maintain the Estate Team’s technical library
Oversee the development of staff to enhance the performance and capability of staff
Ensure compliance with KBR’s management procedures and processes.
Provide concise reports to the client on all Asset and Maintenance issues
Identify and carry out option appraisals on under-performing properties and analyse spend data on all maintenance cycles to continually improve processes.
Regular monitoring of Supplier performance against the applicable benchmarked criteria and KPIs
Working with Suppliers to identify actions to address areas of poor performance, ensuring actions are logged on to SharePoint and monitoring their effective implementation
Identify positive / negative trends in performance and continuous improvement opportunities to reduce cost, improve quality and performance and take proactive corrective action where necessary
Ensure Supplier service level agreements are in place and reviewed and updated on a monthly basis
Ensuring that all of the FM Supply Chain are compliant within the scope of the contract
Address statutory compliance obligations and in particularly health & safety obligations to minimise the risk of failure
Ensure compliance with any applicable KBR or client procedures e.g. the audit and verification process, security and access requirements etc.
Provide market leading advice to customers to identify opportunities for innovation, improvement and cost reduction
Provide feedback on handover documents (Operation and Maintenance manuals, Asset Registers, Planned Maintenance Schedules etc).
Leadership – sees the bigger picture/interpret strategy, leads by example, motivates others, makes decisions, initiates action, takes responsibility
Communication and influencing – establishes communication channels, actively listens, clarifies, gives/seeks feedback, clear and concise, persuasive/negotiates with others
People Management – fosters team/individual performance, achieves results, sets targets and reviews against them, leads, motivates and empowers others, deals with issues, coaches and encourages others
Organisational skills – plans well in advance, sets clear objectives, manages time/delegates, reviews progress against plan, ensures sufficient resources, encourages improvements,
Commercial and Financial awareness – effective financial management, maximises use of resources, identifies business opportunities
Results orientation – satisfies internal/external customers, effective performance management, addresses cross functional issues and technical issues, knowledge of systems and processes
Interpersonal skills – builds positive relationships, demonstrates emotionally stability, confident in own ability, approachable to all staff, shows respect and tolerance
Values – lives and endorses the company values
An industry recognised FM qualification within the built environment. ( HNC, HND or equivalent vocational qualification)
Member of a Facilities Management related professional body (e.g. BIFM / RICS)
Health and Safety training i.e. IOSH Managing Safely, CITB SMSTS or CSCS or equivalent
Hold, have held or eligible to apply for security clearance
Experience of managing hard & soft services and asset management across a national multi-service, multi-site, Facilities Management contract(s).
Experience of managing hard FM services and Soft FM services across a multi-service, multi-site, nationwide
Facilities Management contract including the Greater London area
Membership of related professional bodies such as CIBSE
IET, CEng, CBIFM, or equivalent technical accreditation / membership.
Job: Facility Operations